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Libraries put BTOP funds to work, strengthening communities nationwide

BTOP and US Public Libraries
Earlier this year, Assistant Secretary of Commerce Lawrence E. Strickling stated that the National Telecommunications and Information Administration (NTIA) had awarded more than $50 million in Broadband Technology Opportunities Program (BTOP) funding to develop or expand public computer centers in libraries. Yesterday the ALA released a report (scribd or PDF) sharing library and community impacts from these investments, as well as other BTOP funding for sustainable broadband adoption and comprehensive community infrastructure. Just hours later, Strickling gave the keynote address at the School, Health and Libraries Broadband (SHLB) conference, lauding libraries’ accomplishments and announcing the release of the NTIA Broadband Adoption Toolkit. Both reports put libraries in the spotlight.

The ALA’s “U.S. Public Libraries and Broadband Technology Opportunities Program” is the first to highlight state and local library BTOP projects nationwide and the improvements they have made to public access technology resources, digital literacy, and workforce development. Library projects in 29 states and the District of Columbia are featured in the report.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report include:

  • Nearly all statewide library projects include digital literacy training. More than 367,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • Nearly 600 people who participated in New York State Library’s “Broadband Express @ your library” programs and used online job resources went on to secure employment.
  • The Nebraska Library Commission has more than doubled its grant goal, which was to upgrade broandband speeds for 45 libraries in this mostly rural state. Of the 101 libraries upgraded so far, the average speed moved from 2.9 Mbps to 21.4 Mbps.
  • Alaska, Delaware, Maine, Oklahoma and Rhode Island have established new videoconferencing capabilities in several, if not all, libraries in their states. The Maine State Library is deploying its statewide network to provide legal information clinics through the Volunteer Lawyers Project. The clinics are offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.

There is a lot to celebrate—and to learn from in these BTOP projects. We estimate that about 20 percent of U.S. public libraries have benefited from BTOP funding, so sharing lessons and resources from this program to multiply the impact is critical. Thankfully, NTIA’s new toolkit helps us do just that.

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

The Broadband Adoption Toolkit leverages the experience of about 100 communities served by BTOP to benefit the entire nation, giving practical ideas and tools for overcoming barriers to getting more people online access.

“We developed the toolkit in order to share the expert knowledge and experience of the broadband adoption and computer training projects with a broader base of anchor institutions, government agencies, non-profits and others engaged in this effort,” Strickling said in his speech to SHLB. “Our projects reached only a small percentage of the nation’s households, but we want the lessons learned to be available to everyone. And we hope that as the grant program winds down, this toolkit will serve as a legacy and foundation for others to build on as they continue this vital digital inclusion effort.”

The toolkit gives guidance to communities and organizations across the country on how to structure the most effective broadband training programs, set up the most productive computing centers and teach people to use technology to improve their lives. The 68-page publication includes chapters on program planning, outreach, training and curriculum with many practical ideas and tools for bringing new groups online. NTIA utilized the contributions of nearly 40 programs in the toolkit.

ALA and libraries also are well-represented at the SHLB conference, with OITP Assistant Director Marijke Visser and OITP Fellow Bob Bocher leading a session on policy implications of the E-rate funding shortage; Denise Hendlmyer from the Texas State Library and Archives Commission speaking on a broadband adoption plenary panel; Jamie Hollier with PLA’s DigitalLearn.org; Corinne Hill, executive director for the Chattanooga Public Library, on the What do Do with a Gig panel…and that’s just for day one of the conference.

We will share more news from the conference via the @OITP twitter account, using the #shlb2013 tag. And there is another blog post to follow. Until then, please check out ALA and NTIA’s new reports and pass the word on.

About Larra Clark

As Director of OITP's Program on Networks, and Associate Director of OITP's Program on America’s Libraries for the 21st Century, Larra’s responsibilities include overall management of OITP’s telecommunications portfolio and day-to-day management of our projects in partnership with the Bill & Melinda Gates Foundation. Previously, she served as the project manager in the ALA Office for Research & Statistics for three years.

Public Libraries: A Lifeline to Technology Resources

New ALA Report “U.S. Public Libraries and BTOP” Shares Community Impacts

US Public Libraries and BTOP

Today, the American Library Association (ALA) Office for Information Technology Policy released “U.S. Public Libraries and BTOP,” a new report (pdf) that details U.S. library engagement with the Broadband Technology Opportunities Program (BTOP).

The preliminary report is the first of its kind to highlight statewide library BTOP projects and the improvements they have made to public access technology resources, digital literacy and workforce development.

NTIA established BTOP to increase broadband access and adoption nationwide, and U.S. state and public libraries have been critical partners in this effort. Through the American Recovery and Reinvestment Act of 2009, the National Telecommunications and Information Administration (NTIA) awarded just over $4 billion to 233 BTOP projects.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Libraries report services for job seekers as the most important public internet service they provide.

“Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report:

  • The Maine State Library is working with the Volunteer Lawyers Project to provide legal information clinics through new library videoconferencing technology. The clinics will be offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.
  • More than 365,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • The Nebraska Library Commission expects to more than double its grant goal (45 libraries) for upgrading broadband speeds in this mostly rural state. Of the 85 libraries upgraded so far, the average speed moved from 2.9Mbps to 18.2Mbps. All 147 Nebraska libraries now offer Wi-Fi.

“With more than 16,400 locations providing no-fee public access to computers and the Internet, libraries combine trained staff, relevant digital content and a trusted community institution to support digital opportunity,” said Larra Clark, director of the ALA’s Program on Networks.

The preliminary report can be found on the ALA Washington Office blog, District Dispatch (pdf), and a final report will be available by April 1.

About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.

Reminder: Digital Literacy and Libraries Webinar December 11

Digital Literacy WebinarThe American Library Association (ALA) will host the free webinar “Assessing Digital Literacy: Outcomes and Impact” on December 11, 2012, from 7 to 8 p.m. EST. The December forum will be hosted by the ALA Office for Information Technology Policy (OITP) and the ALA Digital Literacy Task Force.

As part of the webinar, attendees will hear from information experts who are exploring ways to measure the effectiveness of digital literacy programs and how to assess student engagement in online inquiry. Presenters include Karen Hanson, federal program officer of the National Telecommunications and Information Administration (of the U.S. Department of Commerce), and Julie Coiro, assistant professor of the University of Rhode Island School of Education. The interactive webinar will be moderated by OITP Fellow Dr. Renee Hobbs.

Webinar presenters will address the following questions:

  • How do we know what to measure when we have difficulty even defining “digital literacy”?
  • What assessment is already happening, and what are learning from this work?
  • What tools have already been developed, and how can we better proliferate them among libraries of all types so that we can better inform service delivery?

If you have not yet RSVP’d, you can still do so by emailing OITP Assistant Director Marijke Visser at alawash@alawash.org, using “Digital Literacy” in the subject line. The webinar will be streamed live at http://www.districtdispatch.org/digilit12.

[Note: If you missed the first webinar, Creating a Culture of Learning: How Librarians Keep Up with Digital Media and Technology, the archive of the session is available.]

About Marijke Visser

As Assistant Director of OITP, Marijke’s responsibilities include primary management of OITP’s E-rate activities, working in collaboration with Larra Clark and Alan Inouye. In addition, Marijke’s policy portfolio includes projects focused at the intersection of children and youth and information technology policy as well as broadband adoption issues including digital literacy and challenges for diverse populations. As Assistant Director, Marijke also has responsibility for OITP communications and other office-wide activities.

ALA Wastes No Time – Our Work on Digital Literacy

Since the New York Times article “Wasting Time is New Digital Divide” posted on May 29, 2012, we’ve been getting a number of questions along the lines of, “Hey, so is ALA working with the FCC on the digital literacy corps?” We thought it a good idea to give a little primer on exactly what ALA has been doing on digital literacy.

Our involvement actually started way back when the FCC was collecting information to create the National Broadband Plan (NBP), the FCC plan which deals with improving broadband Internet access throughout the United States. We submitted comments to several public notices, including one asking questions about broadband adoption. We also worked with the Social Science Research Council, which was commissioned to research broadband adoption in low-income communities, to put them in touch with libraries in their target areas. The NBP made a number of recommendations related to improving broadband adoption, taking into consideration identified barriers of cost, availability, relevancy, and digital literacy. One of the recommendations was to create a digital literacy corps after the AmeriCorps model. To date, this has not been pursued.

Since the release of the NBP, the ALA Office for Information Technology Policy has stayed involved with both the National Telecommunications and Information Administration (NITA) and the FCC as both agencies have begun implementing recommendations made in the NBP. Among these were the creation of the digitalliteracy.gov portal last spring and the launching of the Connect 2 Compete initiative last fall.

To the issue brought out in the Times article, ALA submitted comments to the FCC’s Further Notice of Proposed Rulemaking (FNPRM) on a proposal to fund digital literacy training through libraries and schools using savings realized from Lifeline program reforms. The FCC proposes to fund formal digital literacy training at $50 million per year over four years. This proceeding is ongoing, though the comment period is closed.

ALA continues to advocate for libraries in this proceeding, knowing that libraries offer a formidable “triple play” of assets to support learners in gaining the digital skills necessary to thrive online.

Larra Clark and Marijke Visser
OITP

About Jacob Roberts

Jacob Roberts is the communications specialist for the ALA Washington Office.

From the “couldn’t have said it much better” file…

Last week ALA Office for Information Technology Policy (OITP) intern Lauren Vilbert and I attended the National Journal Policy Briefing: Technology 2012 and Beyond featuring two panels of telecommunications and technology experts discussing issues ranging from broadband and innovation policy to privacy and data security to spectrum allocation. The policy summit was placed within the context of the 2012 elections, including advice to presidential hopefuls and future FCC chairpersons. While telecom was expected to be a “backburner” issue in the presidential primaries, there certainly was much to discuss, including recent activity on network neutrality and Universal Service Fund reform.

A personal favorite among the panelists (more on them later) was Larry Irving, past Administrator of the National Telecommunications and Information Administration (NTIA) and widely credited with coining the term “the digital divide.” I couldn’t have asked for much more in his response to my question about the current state of the digital divide and the roles libraries can and should play:

Libraries have done an amazing job. And, as you know, we had a process – we were going to get every school, every library, [thanks to the E-rate!] and every health clinic connected.

When I go back home, most kids today have devices. We want to reach kids where they are, instead of where you want them to be. We need to find more compelling ways to use those devices. I’ve worked with the [Bill & Melinda] Gates Foundation and the American Library Association for years rethinking how libraries could and should be connected.

One of the great tragedies in this country is as we’ve seen declines in state and local revenue, one of the first places they cut is libraries. This is horrific[…]. Libraries have taught people the skills to drive on the Information Superhighway.

I recently posted on Facebook about a quote from Abraham Lincoln that one of the bad things about the Internet is that it’s hard to tell what are accurate quotes. That’s clearly not a Lincoln quote, but that’s the point. There’s still a need to separate the wheat from the chaff.  Libraries can help people separate what’s good information, what’s bad information and how to use trusted resources.

There’s a crucial need for what you [libraries] are doing. There’s a crucial need for funding of libraries, and a crucial need for funding Internet access for libraries to provide wifi and other critical resources.

So…you can see why he was a personal favorite.

But there was a lot to like and learn over the course of the morning. Opening speakers were Congressman Lee Terry, Vice Chair, Subcommittee on Communications and Technology for the U.S. House Energy and Commerce Committee, and former Congressman Rick Boucher, the 2006 Library Journal Politician of the Year. They disagreed on network neutrality, but found common ground in foreseeing a need for Congress to draft new telecom legislation that would recognize convergences in voice, data and video. Both agreed the 1996 Telecommunications Act was created in an analog and siloed world that separated the FCC’s work into the wireline, wireless and media bureaus. They argued we now live in a vastly different digital era that demands a more harmonized regulatory approach (rather than different regulations for different communications technologies). Boucher also emphasized the need for improving digital privacy rights and data security, recommending national security standards based on federal adoption of strong state-level laws (such as in California). Reallocation of spectrum and incentive auctions also was forecast as a major area of focus for the coming year.

Many of these threads were continued during a second panel with Antoinette C. Bush, Ambassador David A. Gross, Larry Irving, and Bruce P. Mehlman. Additionally, Gross forecasts that 2012 will be a “seminal” year for international telecommunications, starting with the World Radio Conference in Geneva in January, and ending with the 2012 World Conference on International Telecommunications next December, which poses a “direct threat to the Internet” as the body considers revisions to the International Telecommunication Regulations. All of the panelists agreed that the United States cannot look at telecommunications issues only through a national lens. Decisions made in this country about privacy and data security, for instance, have international implications and repercussions.

Panelists offered the following advice for a 2012 president:

  • Use the bully pulpit. The country needs a compelling narrative and holistic approach to tackling technology and telecommunications issues.
  • Focus on jobs, the economy and foreign policy. Telecommunications is not rising to the level of presidential politics this year, according to Bush.
  • Focus on global competitiveness, which implicates education, infrastructure and immigration policy.
  • Think globally.

and any future FCC chairperson:

  • Carry out Congressional will, be transparent and talk/listen to Congress. While there was appreciation for Chairman Julius Genachowski taking on Universal Service Fund reform, there was frustration that the Connect America Fund Order was still not available for reading at the time of the panel.

Overall, it was two hours well spent as we speed toward 2012. If you’d like to experience it for yourself, the archived video is available at the National Journal website.

About Larra Clark

As Director of OITP's Program on Networks, and Associate Director of OITP's Program on America’s Libraries for the 21st Century, Larra’s responsibilities include overall management of OITP’s telecommunications portfolio and day-to-day management of our projects in partnership with the Bill & Melinda Gates Foundation. Previously, she served as the project manager in the ALA Office for Research & Statistics for three years.