E-rate modernization process in the news

The FCC’s recent 3-2 vote to approve a reform order as part of its ongoing effort to modernize the E-rate program came in the midst of significant discussion and debate among policymakers and program stakeholders. Below are news articles that offer insight into the attitudes of Members of Congress and library and school advocates toward the reforms contained in the order.

Stakeholder responses to E-rate order

Before the vote

(6/20/2014) SETDA Applauds Momentum at FCC in Advancing E-Rate Modernization
http://www.setda.org/2014/06/20/setda-applauds-momentum-at-fcc-in-advancing-e-rate-modernization/

(6/20/2014) Media Statement by ISTE CEO Brian Lewis in Response to FCC Chairman Wheeler’s Action on E-Rate
http://www.iste.org/about/media-relations/news-details/2014/06/20/media-statement-by-iste-ceo-brian-lewis-in-response-to-fcc-chairman-wheeler-s-action-on-e-rate

(6/20/2014) NEA President: FCC E-Rate proposal is bad public policy
http://www.nea.org/home/59434.htm

(6/20/2014)Gov. Bob Wise (President, Alliance for Excellent Education) Comments on FCC Plan to Modernize E-Rate and Expand High-Speed Internet Access in Nation’s Schools and Libraries
http://all4ed.org/press/gov-bob-wise-comments-on-fcc-plan-to-modernize-e-rate-and-expand-high-speed-internet-access-in-nations-schools-and-libraries/

After the vote

(7/11/2014) ALA welcomes forward movement on E-rate modernization
http://www.ala.org/news/press-releases/2014/07/ala-welcomes-forward-movement-e-rate-modernization

(7/11/2014) NEA supports E-Rate proposed changes that keep Internet connectivity intact
http://www.nea.org/home/59738.htm

(7/11/2014) SETDA Comment on FCC Vote on E-Rate Modernization
http://www.setda.org/2014/07/11/setda-comment-on-fcc-vote-on-e-rate-modernization/

(7/11/2014) NTCA Statements on E-Rate Modernization, Rural Broadband Experiments Rulemakings
http://www.ntca.org/2014-press-releases/ntca-statements-on-e-rate-modernization-rural-broadband-experiments-rulemakings.html

(7/11/2014) New America Foundation Statement on FCC’s E-rate Order for School and Library Connectivity
http://oti.newamerica.net/node/117754

(7/11/2014) ROCKEFELLER STATEMENT ON FCC VOTE ON INITIAL STEPS TO MODERNIZE E-RATE
http://www.rockefeller.senate.gov/public/index.cfm/press-releases?ID=d099e21f-26db-4967-b475-34ce829eab2c

(7/11/2014) Rep. Waxman Statement on FCC Proposal to Modernize E-Rate Program
http://democrats.energycommerce.house.gov/index.php?q=news/rep-waxman-statement-on-fcc-proposal-to-modernize-e-rate-program

(7/11/2014) CCSSO Applauds FCC Steps to Modernize E-Rate
http://www.ccsso.org/News_and_Events/Press_Releases/CCSSO_Applauds_FCC_Steps_to_Modernize_E-Rate.html

Reactions to Wi-Fi formula

(7/11/2014) FCC passes controversial $5 billion Wi-Fi plan for schools and libraries
http://arstechnica.com/business/2014/07/fcc-passes-controversial-5-billion-wi-fi-plan-for-schools-and-libraries/

(7/10/2014) Statement of Commissioner Ajit Pai criticizing the E-rate order’s Wi-Fi formula
http://www.e-ratecentral.com/files/bulletins/DOC-328137A1.pdf

Hill reactions

(7/10/2014) Markey Challenges FCC on Modernizing Classroom Internet Access
http://www.boston.com/business/technology/2014/07/10/markey-takes-fcc-over-modernizing-classroom-internet-access/XdUiFGWYWOJZdaqbXh6KCJ/story.html

(7/10) More From Lawmakers Ahead of Friday’s E-Rate Vote
http://blogs.rollcall.com/technocrat/more-from-lawmakers-ahead-of-fridays-e-rate-vote/?dcz=

(7/9/2014) The people who created E-Rate think the FCC’s going about it all wrong
http://www.washingtonpost.com/blogs/the-switch/wp/2014/07/09/the-people-who-created-e-rate-think-the-fccs-going-about-it-all-wrong/

(7/8/2014) Key Senate Dems push back on FCC’s Wi-Fi plan
http://thehill.com/policy/technology/211638-key-senate-dems-push-back-on-fccs-wi-fi-plan

(7/8/2014) FCC’s E-Rate Proposal Draws Questions from Rockefeller, Markey
http://blogs.rollcall.com/technocrat/rockefeller-markey-critical-of-e-rate-proposal/?dcz

Program funding issues

(7/10/2014) FCC’s Pai: E-Rate Proposal Would Slash Connectivity Funding
http://www.broadcastingcable.com/news/washington/fccs-pai-e-rate-proposal-would-slash-connectivity-funding/132317

(7/9) FCC Chairman’s E-Rate Proposal Dogged by Funding Controversies
http://www.bna.com/fcc-chairmans-erate-n17179892064/

(7/7/2014) E-rate Survey: Funding Increase Deemed Critical
http://thejournal.com/Articles/2014/07/07/E-rate-Survey-Funding-Increase-Deemed-Critical.aspx

Reactions from Ed. Community

(7/9/2014) Will the FCC ignore educators in modernizing key U.S. technology program?
http://www.washingtonpost.com/blogs/answer-sheet/wp/2014/07/09/will-the-fcc-ignore-educators-in-modernizing-key-u-s-technology-program/

(7/8) FCC Prepares to Vote on E-Rate Overhaul
http://www.edweek.org/ew/articles/2014/07/09/36erate.h33.html

(7/6/2014) Teachers threaten to derail Wi-Fi push (ALA’s Marijke Visser also quoted)
http://thehill.com/policy/technology/211350-teachers-threaten-to-derail-wi-fi-push

(6/24/2014) Teachers Give Failing Grade to Obama’s Push for Tech in Schools
http://www.nationaljournal.com/tech/teachers-give-failing-grade-to-obama-s-push-for-tech-in-schools-20140624

(6/23/2014) FCC E-Rate Reform Proposal Criticized By School Advocacy Groups And Unions
http://www.ibtimes.com/fcc-e-rate-reform-proposal-criticized-school-advocacy-groups-unions-1608932

(6/20/2014) Proposed E-Rate Reforms Raise Concerns, Uncertainty
https://www.edsurge.com/n/2014-06-20-proposed-e-rate-reforms-deemed-unsatisfactory

(6/20/2014) FCC E-Rate Reforms Don’t Rate With Education Groups
http://www.broadcastingcable.com/news/washington/fcc-e-rate-reforms-dont-rate-education-groups/131932

(6/20/2014) Education community coalition letter expressing concern over the E-rate order’s Priority 2 (Wi-Fi) reforms
http://www.nea.org/assets/docs/Ed_Orgs_LTR_062014.pdf

ALA/library press

(7/10/2014) What libraries need from key US technology program (op-ed by ALA Washington Office executive director Emily Sheketoff)
http://www.washingtonpost.com/blogs/answer-sheet/wp/2014/07/10/what-libraries-need-from-key-u-s-technology-program/

(7/6/2014) Fed WiFi funding plan irks libraries (ALA’s Marijke Visser quoted)
http://www.heraldnet.com/article/20140706/NEWS02/140709468/Fed-WiFi-funding-plan-irks-libraries

(7/3/2014) Urban libraries say they’re getting shortchanged in a battle for WiFi funding (ALA’s Marijke Visser quoted)
http://www.washingtonpost.com/blogs/the-switch/wp/2014/07/03/urban-libraries-say-theyre-getting-shortchanged-in-a-battle-for-wifi-funding/

(7/3/2014) FCC’s E-Rate proposal aims to close the Wi-Fi gap in US schools and libraries (ALA’s Marijke Visser quoted)

http://www.techrepublic.com/article/fccs-e-rate-proposal-aims-to-close-the-wi-fi-gap-in-us-schools-and-libraries/

Posted in E-Rate Tagged with:

FCC extends network neutrality filing deadline

FCC Press Secretary Kim Hart issued the following statement this afternoon:

The deadline for filing submissions as part of the first round of public comments in the FCC’s Open Internet proceeding arrived today. Not surprisingly, we have seen an overwhelming surge in traffic on our website that is making it difficult for many people to file comments through our Electronic Comment Filing System (ECFS). Please be assured that the Commission is aware of these issues and is committed to making sure that everyone trying to submit comments will have their views entered into the record. Accordingly, we are extending the comment deadline until midnight Friday, July 18. You also have the option of emailing your comments to openinternet@fcc.gov, and your views will be placed in the public record.

The American Library Association will file comments this week. Stay tuned!

Posted in Network Neutrality Tagged with:

How fast is your library’s internet (really)?

Last Friday, the Federal Communications Commission approved its first E-rate Order as part of its modernization proceeding.

But the work is far from over. The FCC also seeks additional data and public comment to inform its next steps in E-rate modernization.

As part of its ongoing advocacy, the ALA and other national library partners will gather new data this month to gauge the quality of public access to the internet in our nation’s public libraries. The effort is funded by the Institute of Museum and Library Services (IMLS), and is supported by the Association of Rural and Small Libraries, the Chief Officers of State Library Agencies, the Public Library Association, and the Urban Libraries Council.

The broadband speed test will measure the actual internet speeds delivered to desktops, laptops and mobile devices in public library buildings. Gathering information on the actual speeds to the device will help better describe and improve the library patron experience using library wired and wireless networks. The resulting data—needed from libraries of all sizes in all 50 states—will aid the library community in advocating for adequate E-rate funding for libraries. All participating libraries also will receive their local speed data.

“Strong Wi-Fi and internal broadband connections in libraries and schools are necessary to support individualized learning. We need to better understand this issue from a ‘front-line’ context,” said IMLS Director Susan H. Hildreth. “I hope we will have broad library participation in this effort so that policy decisions will be well informed and can accommodate future broadband needs of library customers.”

Please help us spread the word! Public libraries can log on to the speed test at: digitalinclusion.pnmi.com/speedtest.

Posted in E-Rate, Telecommunications Tagged with: , ,

E-rate modernization: Take a breath, now back to work

July 11, the Federal Communications Commission (FCC) voted in a 3-2 vote along party lines to move forward on the next phase of the E-rate Modernization proceeding. The resulting E-rate Report and Order, not yet publicly released, will focus on making Wi-Fi support available to more libraries and schools, streamlining the application and administration of the program, and ensuring the program is cost-effective and efficient to make E-rate dollars go further.

In the final weeks before the Commission vote, ALA invested significant time to make a final play for addressing library issues in the draft order circulated by the Chairman. Through phone calls and emails with the Chairman’s staff and the legal advisors to the Commissioners as well as in-person meetings (logging 12 ex parte filings in the last week of the public comment period alone) we responded directly to questions about our most important issues and further explained the rationale for the positions we have taken. Most notable and described in detail below, is the collaboration between the Association for Rural & Small Libraries (ARSL), the Chief Officers of State Library Agencies (COSLA), the Public Library Association (PLA), and the Urban Libraries Council (ULC); the adoption by the Commission of ALA’s formula proposal; and the video of the FCC Chairman speaking on libraries and E-rate for ALA’s Annual Conference.

E-rate and #alaac14

lv_lib

A Las Vegas-Clark County library Gigi Sohn visited during #alaac14

We headed into Annual Conference on the heels of a packed week of Commission meetings, calls, emails, and more meetings. We secured a “feature-length” video of the Chairman speaking for and on behalf of libraries and their important contributions in the E-rate proceeding. And, in person, Gigi Sohn, Special Counsel for External Affairs to Chairman Wheeler, met informally with PLA leadership, representatives from COSLA, ARSL, the OITP Advisory Committee, and the ALA E-rate task force to talk E-rate details and the nature of library services in today’s and tomorrow’s libraries. In addition to these meetings, Gigi took a field trip to the main library and one of the smaller branches of the Las Vegas-Clark County Library District where we saw a model of what libraries can offer their communities. The experience exposed Gigi to an example of the depth libraries go to understand their demographics (in very specific granularity) and through that, the needs of the communities they serve to truly become the learning hub for the community.

A significant outcome from Annual, and in no small part due to the meetings with Gigi, was the impetus to bring together the library E-rate community in the final advocacy stages to call for swift action on the part of the Commission to move its first step proposal forward. On the last day of public comment before the vote, ALA, ARSL, COSLA, PLA, and ULC filed a joint letter (pdf) supporting this first step in the E-rate modernization process.

E-rate and the tricky business of square footage formulas

Prior to and after Annual, OITP continued its in-depth review of the cost data for Wi-Fi and related services we had gathered from state libraries, library systems, and individual libraries. While many were celebrating a long Fourth of July weekend with picnics and fireworks, the OITP E-rate team made the weekend even longer, . Our team spent the weekend reviewing recently-gathered information in addition to our previous cost analysis to model whether the Commission $1.00 and 6000 floor square foot formula would adequately address library Wi-Fi needs.

We compared itemized lists of equipment and services libraries purchased to support their Wi-Fi and internal connections. We also further studied the potential impact of the proposed Commission library formula for Wi-Fi and related services (the former Priority 2 bucket and the new Category 2) on library applicants. In addition to the data we collected, we consulted with the library organizations that filed the joint letter, who turned to their member leaders for feedback.

In coming to a formula proposal (i.e., $2.30 per square foot or a floor for libraries at or below 4000 square feet of $9,200—over a five year period), we were careful to take into account the fact that a “library formula” must at once be robust and defensible and account for the needs of the smallest to the largest library applicants. A formula is fundamentally different than the historical, solely needs-based funding model for the E-rate program. By its nature, a formula will not provide all of each applicant’s needs. It is a recognition that the Commission must work within an imperfect system and that distributing Wi-Fi funding equitably to as many libraries (and schools) as possible is a positive change to the long-term lack of such funding to any libraries.

E-rate and the near future

The now Order and Further Notice of Proposed Rulemaking adopted by the Commission on Friday will address a significant shortfall for libraries and schools and seeks to close the “Wi-Fi gap” as well as simplify the administration and application processes, and maximize the cost effectiveness of the program. After long hours of negotiating with Commission staff, we are gratified to learn that ALA’s proposal for the per-square-foot library formula has been adopted. Though the Order is not public as of this writing, we understand that a number of ALA’s other proposals are included in some fashion (refer to the Fact Sheet summarizing the content of the Order). Significantly, we learned the Commission’s continued commitment to addressing the connectivity gap (i.e., the lack of high-capacity broadband to the majority of the nation’s libraries) is part of its continued review of the E-rate program.

In addition to the Order, as part of its 11th hour negotiations, the Commission elected to call for further public input to address the long-term funding issues that have plagued the program, and a call to revisit the new per pupil and per square foot allocation model for Wi-Fi (Category 2) funds as well as outstanding issues that are not folded into the Order. We will weigh in on this important addendum to the process because, as Commissioner Clyburn noted in her statement, (pdf) “Our work is not done and we will continue to contemplate how to close these gaps and ensure that all schools and libraries have affordable access to the connectivity to and within their buildings.”

We expect that the Commission will release the Order and FNPRM this week, at which time a number of us in the Washington Office will hit the print button so we can read and digest what we hear is 158 pages. We will provide a summary and are planning outreach to the library community. We anticipate USAC will be providing in-depth outreach and we are also talking to Commission staff to develop some library specific outreach materials. More to come!

Posted in E-Rate, Library Advocacy, OITP, Public Libraries, School Libraries, Telecommunications Tagged with: , ,

Stories live in libraries, but how to share them?

A lot has happened in my first month as a Google Policy Fellow at the American Library Association (ALA), where today I am formally launching a digital storytelling project called Living Stories, Living Libraries. The blog relies on photo documentary-style submissions to capture the diverse stories of people using libraries. It gives individuals a place to share how libraries have impacted their lives, hear from others, connect ideas, and provides a space for you to tell your own story.

Social media, and the ubiquity of mobile internet access and mobile photography allows for the unprecedented ease of online storytelling. At present, library information shared through social media is largely conducted in editorial format. Living Stories, Living Libraries is based on the belief that libraries could benefit in advocacy and visibility-raising through the more personal approach of letting individual librarians and users document and promote their unique experiences with the library. Currently, the twitter handle #futureoflibraries allows library patrons and librarians to tweet what they would like to see in libraries of the future. One telling example includes “Libraries could be doing more to tell the story of how much they’ve changed- eg. adapting to the digital ecology.”

And I learned two important things: libraries are unsung liberators, and everyone in a library has a story.

As institutions, libraries are increasingly going beyond providing information and knowledge, and are actually producing information and enabling creation. The new role of the library is becoming ever more important as we shift to a knowledge-based economy that relies on digital skills and innovation. Libraries are changing in many future-forward ways, from providing 3-D printing and teaching coding to acting as publishers, but unfortunately research shows the majority of people are only aware of a small portion of the resources libraries offer. Libraries represent public innovation spaces that fill vital needs in access to opportunities, skills, knowledge, and creative space. But what is the best way to show their growing value?

The idea for this project began to take shape a year ago when I became increasingly frustrated in my international affairs studies with the existing narratives and problematic approaches to international development. I took refuge in the library, which seemed to me the only truly humanitarian institution that helps all people, without any ulterior motive, and I started looking at libraries as drivers of community development. At this point, a bout of madness overtook me and I decided to write a thesis around the topic. I traveled across rural Romania on a grant, interviewing librarians and patrons about how Internet access through the library impacted their communities. And I learned two important things: libraries are unsung liberators, and everyone in a library has a story.

I realized that the library has an underused opportunity to further connect, share, and create a wider community freely and simply through social media.

I wanted to find a way to collect the stories people told me about how the library has made differences great and small in their lives. More than that, I wanted to share them in an accessible, human way, because the stories themselves reflected a stunning humanity. Across diverse cultures and communities, libraries fill needs as unique as the people who use them. From a grandmother who spoke to her American-born grandson for the first time on Skype at the library, to a woman who turned to the library to understand cancer treatments when a family member was diagnosed, stories reflected the multitudinous and vital needs for quality access to information and technology.

Since my undergraduate thesis is not about to make the New York Times bestsellers list, the chances of someone finding these stories are unfortunately pretty slim. Instead, I decided to create a blog site in collaboration with ALA where library users and librarians can openly post their own unique stories. While conducting research, I realized that the library has an underused opportunity to further connect, share, and create a wider community freely and simply through social media. The goals of this blog are to:

  1. Interact: Use the social media format to build trust and mirror the personal interaction we value in libraries-real people telling real stories
  2. Show: Promote the image of libraries as vibrant community centers that fill a variety of roles
  3. Share: Allow librarians to get ideas from this blog, to see what other libraries are offering, and to share their own successes using the #librariesinthewild tag
  4. Advocate: to share stories with policymakers for library advocacy at both the local and national level
  5. Grow: to create new library users by reaching people on social media and showing powerful, short, easy to consume human stories of impact

More than anything else, stories about other people and their lives capture our attention—the success and popularity of social media in starting movements and developing identities makes that clear. This blog is designed to capture meaningful stories and gives voice to all those who have been impacted by the library. It also presents a space to illustrate all of the innovative new roles libraries fill. The project is licensed under Creative Commons, and I encourage anyone to share and adapt its content for any non-commercial advocacy and awareness-raising purposes. My hope is that Living Stories, Living Libraries will provide a useful tool to create an online community and to keep libraries as prominent providers of free and equal access to information and new digital opportunities.

I invite you now to follow the blog, to share the project widely with colleagues and friends, and tell your own story. Please feel free to reach out to me if you or your library would like to be involved, mkavaras [at] alawash [dot] org.

Posted in Library Advocacy, Public Libraries, Washington Office News

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