Category Archives: Telecommunications

Some thoughts on knowledge production, makerspaces, and libraries

SEAD logoLast week, I had the privilege of participating in the conference “Networking Sciences, Engineering, Arts and Design to Confront the Hard Problems of Our Time,” held at the Smithsonian Institution, and co-sponsored by the National Science Foundation, National Endowment for the Arts, and the Network for Sciences, Engineering, Arts and Design (SEAD). SEAD’s mission is to “operate in entrepreneurial, sustainable ways to identify and promote broader impacts for communities and individuals in new areas of practice, research and critical discourse, achieving creative excellence and intellectual merit.”

The extended luncheon session featured federal agency representatives of great diversity—including the U.S. Patent and Trademark Office, Department of Energy, National Endowment for the Humanities, Department of Education, and the White House Office of Science and Technology Policy. One of the participants noted her surprise (and appreciation) at the use of the word “imagination” from each agency in the respective characterizations of projects and programs.

I first became involved in this general topic over a decade ago when I worked as a study director at the National Research Council. I was the lead staffer on a multi-year study that culminated with the report Beyond Productivity: Information Technology, Innovation, and Creativity, published in 2003 with my co-editors, the late William J. Mitchell and Marjory Blumenthal, and inspired and funded by Joan Shigekawa, then an associate director at the Rockefeller Foundation.

Beyond Productivity focuses on the opportunities enabled by the rise of the Internet and related technologies that promote the creation of innovative art and design. In collaboration with scientists and engineers, the work centers on both new forms of creative practices and outputs, as well as novel ways to engage the public in these new forms. One of the major topics in the study is exploration of venues for the new “Information Technology and Creative Practices.” Museums, art galleries, corporate R&D labs, and universities are among the likely venues, as well as cyberspace itself. In 2003, libraries were not identified as likely venues. It is interesting how some things come full circle, as now in 2013, libraries clearly are a venue for new information technology and creative practices, as libraries are rapidly evolving, incorporating larger roles in the production of information such as makerspaces, and shaping how libraries themselves fit in the evolving information ecosystem.

The American Library Association’s Office for Information Technology Policy (OITP), among others, emphasizes the increasing role of content production in libraries. In addition to makerspaces, libraries include video production studios, digitization facilities, book publication services, and other activities in support of an evolving vision for libraries. For example, consider the Library as Incubator Project, whose mission is to “promote and facilitate creative collaboration between libraries and artists of all types, and to advocate for libraries as incubators of the arts.” Of course, other libraries are pursuing various initiatives such as those at Chattanooga Public Library, which recently hosted Makerday: 3D Throwdown, and the Chicago Public Library is well-known for Youmedia, its innovative teen learning space.

I’m not sure yet how to systematically connect these efforts to paradigms at major research universities and art and design organizations with the library community, but there is potential for fruitful collaboration there. The possibilities vary with library types—school, public, academic, or other—and could provide benefit to library users as well as enable the development of new forms of art and design that incorporate participation from a diverse, potentially large, group of community members.

Contemplating such things is central to OITP’s mission: working to connect the dots to benefit libraries and the communities that libraries serve.

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.

Thank you, Karen Archer Perry

Karen Archer Perry

Via the Knight Foundation’s flickr

Today is Karen Archer Perry’s last day at the Bill & Melinda Gates Foundation. Formally, she is a senior program officer at the Foundation, responsible for overseeing various grants in the Global Libraries Program. Less formally, we see her as an energetic, caring, committed thought partner and insightful strategist for the national library community. On behalf of the American Library Association (ALA) and several other leading members of the library community, we want to thank Karen for her service to the library field and wish her the best in her future endeavors—which we hope will include libraries.

“Given Karen’s impact on the library community, no one person can really do justice to a proper thank you,” said Emily Sheketoff, Executive Director of the ALA Washington Office. “So we thought that we would collect thoughts from several of us and publish them together. As for me, I admire her determination in pushing for new opportunities for libraries with federal agencies.”

“Karen’s enthusiasm and energy for her work with and for libraries is palpable—and contagious,” said Larra Clark, Program Director at ALA’s Office for Information Technology Policy (OITP). “It has been a pleasure to share this fever and work together for libraries. Karen has brought creativity, deep knowledge, and ambition to her collaborations. I deeply appreciate these qualities and how it has made my own work better and stronger.”

From Alan S. Inouye, OITP Director: “I think of Karen as the ‘connecting the dots person.’ Actually, we have few such people in the library community at the national level. In some respects, it is not surprising. Most people must focus on running their library, applying for E-rate, interpreting copyright law and licensing agreements, or developing new online applications. Few of us think about and understand how each piece relates to each other and to pieces outside of the library community—much less do it strategically and effectively. In a time of fundamental change, like the present, the field really needs people to connect the dots. This is Karen’s substantive contribution that I will miss the most, though perhaps Karen will be able to engage with libraries in her future endeavors. I sure hope so, as we need every national and policy strategist that we can find!”

“Karen started out as the program officer for our Broadband Technology Opportunities Program (BTOP) support grant from the Foundation, but quickly grew to be much more than that,” said Ann Joslin, Idaho State Librarian and President, Chief Officers of State Library Agencies (COSLA). “A conversation with her at the 2012 ALA Midwinter Meeting in Dallas started changing my view of potential roles for COSLA. That was followed by her encouragement and support for the Public Access Technology Community (PAT-C) project, coordinating meetings of state library agency people with key Federal Communications Commission teams, introducing COSLA members to others in the philanthropic arena who have interests in common with COSLA, and taking a lead role in the Foundation’s Bold Visions convening held at the 2012 ALA Annual Conference in Anaheim. In short, Karen’s support and advocacy helped bring COSLA to a crossroads with the 18-month expansion of the PAT-C project and an organizational planning process. And she’s a heck of a lot of fun to work with!”

Susan McVey, Director, Oklahoma Department of Libraries, observes that “I have many ‘Karenisms,’ but one of my favorites is in reference to allowing space for a discussion on the challenges in implementing BTOP grants was to describe it as ‘coming to a meeting without your makeup on.’ That kind of permission to recognize both sides of a situation is all too rare and important. She is a force of nature and accomplished so much while she was with us. I will miss her!”

Lee Rainie, Director of the Pew Research Center’s Internet Project, notes that Karen “is the best kind of advocate and overseer of grants like the one the Gates Foundation has given Pew Internet: She has been assertive when that was the requirement; deferential when we needed to seize the bit; creative in working through challenges; supportive when mystery fogged the windshield; patient when we had to wait for data to be collected; trusting and open-minded when we pitched new ideas; a great translator when others had to be told who we were and what we were doing; a quick and deep study of our material when she had to master it and describe it to others; collaborative always; haughty never (a special feat when the words ‘Bill & Melinda Gates’ are connected to your job).  Above all, Karen’s special talent is her ‘brightness’ in all senses of that word. She clearly is really smart. Just as important, she’s a light shiner and pathway forger. It’s a wonderful combination of traits that make journeys with her fun. If we’re lucky, we’ll have more of them.”

“Karen’s departure from the Gates Foundation is a hard pill to swallow,” said John Windhausen, Executive Director, Schools, Health, & Libraries Broadband (SHLB) Coalition. “She combines an ‘on-the-ground’ feel for how libraries serve their communities with a great strategic vision of how libraries can expand their future role in a world of tumultuous technological change. Her creativity and thoughtfulness have been enormously helpful, and you can see that her work is driven by a passion for helping people and communities.”

About Larra Clark

As Director of OITP's Program on Networks, and Associate Director of OITP's Program on America’s Libraries for the 21st Century, Larra’s responsibilities include overall management of OITP’s telecommunications portfolio and day-to-day management of our projects in partnership with the Bill & Melinda Gates Foundation. Previously, she served as the project manager in the ALA Office for Research & Statistics for three years.

Libraries put BTOP funds to work, strengthening communities nationwide

BTOP and US Public Libraries
Earlier this year, Assistant Secretary of Commerce Lawrence E. Strickling stated that the National Telecommunications and Information Administration (NTIA) had awarded more than $50 million in Broadband Technology Opportunities Program (BTOP) funding to develop or expand public computer centers in libraries. Yesterday the ALA released a report (scribd or PDF) sharing library and community impacts from these investments, as well as other BTOP funding for sustainable broadband adoption and comprehensive community infrastructure. Just hours later, Strickling gave the keynote address at the School, Health and Libraries Broadband (SHLB) conference, lauding libraries’ accomplishments and announcing the release of the NTIA Broadband Adoption Toolkit. Both reports put libraries in the spotlight.

The ALA’s “U.S. Public Libraries and Broadband Technology Opportunities Program” is the first to highlight state and local library BTOP projects nationwide and the improvements they have made to public access technology resources, digital literacy, and workforce development. Library projects in 29 states and the District of Columbia are featured in the report.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report include:

  • Nearly all statewide library projects include digital literacy training. More than 367,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • Nearly 600 people who participated in New York State Library’s “Broadband Express @ your library” programs and used online job resources went on to secure employment.
  • The Nebraska Library Commission has more than doubled its grant goal, which was to upgrade broandband speeds for 45 libraries in this mostly rural state. Of the 101 libraries upgraded so far, the average speed moved from 2.9 Mbps to 21.4 Mbps.
  • Alaska, Delaware, Maine, Oklahoma and Rhode Island have established new videoconferencing capabilities in several, if not all, libraries in their states. The Maine State Library is deploying its statewide network to provide legal information clinics through the Volunteer Lawyers Project. The clinics are offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.

There is a lot to celebrate—and to learn from in these BTOP projects. We estimate that about 20 percent of U.S. public libraries have benefited from BTOP funding, so sharing lessons and resources from this program to multiply the impact is critical. Thankfully, NTIA’s new toolkit helps us do just that.

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

The Broadband Adoption Toolkit leverages the experience of about 100 communities served by BTOP to benefit the entire nation, giving practical ideas and tools for overcoming barriers to getting more people online access.

“We developed the toolkit in order to share the expert knowledge and experience of the broadband adoption and computer training projects with a broader base of anchor institutions, government agencies, non-profits and others engaged in this effort,” Strickling said in his speech to SHLB. “Our projects reached only a small percentage of the nation’s households, but we want the lessons learned to be available to everyone. And we hope that as the grant program winds down, this toolkit will serve as a legacy and foundation for others to build on as they continue this vital digital inclusion effort.”

The toolkit gives guidance to communities and organizations across the country on how to structure the most effective broadband training programs, set up the most productive computing centers and teach people to use technology to improve their lives. The 68-page publication includes chapters on program planning, outreach, training and curriculum with many practical ideas and tools for bringing new groups online. NTIA utilized the contributions of nearly 40 programs in the toolkit.

ALA and libraries also are well-represented at the SHLB conference, with OITP Assistant Director Marijke Visser and OITP Fellow Bob Bocher leading a session on policy implications of the E-rate funding shortage; Denise Hendlmyer from the Texas State Library and Archives Commission speaking on a broadband adoption plenary panel; Jamie Hollier with PLA’s DigitalLearn.org; Corinne Hill, executive director for the Chattanooga Public Library, on the What do Do with a Gig panel…and that’s just for day one of the conference.

We will share more news from the conference via the @OITP twitter account, using the #shlb2013 tag. And there is another blog post to follow. Until then, please check out ALA and NTIA’s new reports and pass the word on.

About Larra Clark

As Director of OITP's Program on Networks, and Associate Director of OITP's Program on America’s Libraries for the 21st Century, Larra’s responsibilities include overall management of OITP’s telecommunications portfolio and day-to-day management of our projects in partnership with the Bill & Melinda Gates Foundation. Previously, she served as the project manager in the ALA Office for Research & Statistics for three years.

American Library Association highlights library and community impacts from Broadband Technology Opportunities Program in new report

May 2, 2013
(WASHINGTON, D.C.)

Today, the American Library Association (ALA) Office for Information Technology Policy released “U.S. Public Libraries and Broadband Technology Opportunities Program,” a new report that details U.S. library engagement with the federal program.

The report is the first to highlight state and local library BTOP projects nationwide and the improvements they have made to public access technology resources, digital literacy, and workforce development. Library projects in 29 states and the District of Columbia are featured in the report. ALA estimates about 20 percent of U.S. public libraries have benefited from BTOP funding.

Through the American Recovery and Reinvestment Act of 2009, the National Telecommunications and Information Administration (NTIA) awarded just over $4 billion to 233 BTOP projects. The NTIA established BTOP to increase broadband access and adoption nationwide, and U.S. state and public libraries have been critical partners in this effort.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report:

  • Nearly all statewide library projects included digital literacy training. More than 367,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • Nearly 600 people who participated in New York State Library’s “Broadband Express @ your library” programs and used online job resources went on to secure employment. The Nebraska Library Commission has more than double its grant goal (45 libraries) for upgrading broadband speeds in this mostly rural state. Of the 101 libraries upgraded so far, the average speed moved from 2.9 Mbps to 21.4 Mbps.
  • Alaska, Delaware, Maine, Oklahoma and Rhode Island have established new videoconferencing capabilities in several, if not all, libraries in their states. The Maine State Library is deploying its statewide network to provide legal information clinics through the Volunteer Lawyers Project. The clinics are offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.

Recent research from the Pew Internet Project finds that the availability of free computers and Internet access (including Wi-Fi) now rivals book lending as a vital library service. In a national survey of Americans ages 16 and older, 77 percent say free access to computers and the Internet is a “very important service” of libraries, while 80 percent say the same for borrowing books. As 62 percent of libraries report being the only source of free public access to computers and the Internet in their communities, the critical role libraries play in their communities is amplified.

“With more than 16,400 locations providing public access to computers and the Internet, libraries combine technology infrastructure, trained staff and relevant digital content to support digital opportunity,” said Larra Clark, director of the ALA’s Program on Networks. “BTOP’s strategic investments and partnerships must continue to be leveraged and broadened to truly transform our libraries and communities.”

About the American Library Association

The American Library Association is the oldest and largest library association in the world, with approximately 58,000 members in academic, public, school, government, and special libraries. The mission of the American Library Association is to provide leadership for the development, promotion and improvement of library and information services and the profession of librarianship in order to enhance learning and ensure access to information for all.

About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.

FCC Library Creates Buzz, Showcases DC-area Public Libraries

genachowski2On Wednesday April 17, the Federal Communications Commission (FCC) Library held their 10th Annual Library Open House. The open house provides an opportunity for those within the FCC to experience the latest in cutting-edge technology to access content and to gain insightful tips on how to conduct effective searches for their research projects and information needs.

The library hosted a variety of our subscription databases, as well as technology manufacturers and public libraries. This allowed FCC staff to see how the products that the manufacturers the agency works with can be used in library settings of all types. This year the library used a modified take on the National Library Week theme, Community Matters @ The FCC Library. The idea was to show that no matter where an employee works within the agency, the library is always there to help them.

Whether inquiring how to search some of the leading databases for federal documents or anticipating the release of new technology devices such as the Samsung Galaxy S4 smartphone slated for release the week of April 22, professionals representing all of the FCC’s bureaus and offices within the agency were engaged in the activities taking place. The event even drew FCC Chairman Julius Genachowski and FCC Commissioner Ajit Pai who were speakers at the opening.

Chairman Genachowski praised the library for its forward move into the digital environment as a capstone for staying relevant. The merging of the FCC Technology Experience Center into the library space was another pivotal point he mentioned as an example of 21st century libraries being immersed in the digital climate. Commissioner Pai, who spent some time exploring at the event, recalled his interest going to public libraries growing up.

“To add a library to a house is to give that house a soul,” he summed up in reflection, quoting from Roman philosopher and lawyer Marcus Tullius Cicero. In addition, he reminisced about the first time he used the FCC Library as an attorney when he received more information than he expected. The commissioner also emphasized the value of attending library events like this to understand the diverse ways to access information in ways not anticipated.

The influence of public libraries that Commissioner Pai highlighted was made a reality as the D.C. Public Library and Montgomery County Library booths had streams of professionals dropping by to learn more about sources and services they can obtain through their library cards. The demonstrations served not only as informational booths but also mini-instructional sessions where vendors, including the public libraries, were able to do one-on-one instruction of their resources with open house participants who typically work on major assignments even when telecommuting.

This post was written by By FCC Library Director Lisa Leyser and Library Assistant and ALA Spectrum Scholar Levertes Ragland.

About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.