Category Archives: Technology, the Internet, and Telecommunications

ALA applauds announcement of FNPRM on digital literacy training in libraries

The American Library Association (ALA) welcomes today’s Federal Communications Commission (FCC) Order (pdf) voted on by the Commission that will reform the Lifeline program.  ALA has been monitoring this proceeding and is pleased to note that the Commission will be issuing a Further Notice of Proposed Rulemaking (FNPRM) to address the need for digital literacy training in libraries and schools as part of Chairman Genachowski’s ongoing broadband adoption initiatives.

“The Chairman today echoed the sentiment of librarians serving communities across the country when he said digital literacy training will help more Americans participate fully in our 21st century economy and society,” said Emily Sheketoff, Executive Director of the ALA’s Washington Office.

“Librarians are skilled at developing digital literacy programs that meet the specific needs of their communities – whether rural and remote, or urban – and are trained to assess the skill level of the person coming into the library so that she or he gets the most out of the class.”

It is ALA’s understanding that funding for the digital literacy training will be realized by the reforms to Lifeline, and ALA supports this additional and necessary infusion of funds into libraries and schools to bolster their capacity to provide digital literacy training to their communities.    ALA looks forward to the opportunity to respond to specific questions in the FNPRM to help determine the most effective and efficient way to ensure the success of the Commission’s proposal.

ALA thanks the Chairman for his continued recognition of the key role libraries play in supporting a digitally literate society.

Tablet and e-book reader ownership nearly doubles in one month

Today the Pew Research Center’s Internet & American Life Project announced that tablet and e-book reader ownership nearly doubled over the holidays. Overall, 29 percent of U.S. adults now own at least one of these devices. This is the first report in a series funded in part by the Bill & Melinda Gates Foundation, with an advisory group of library representatives – on which I serve on behalf of the American Library Association.

While this first report does not reference libraries directly, it certainly has implications that come as no surprise to our members. Of course libraries have experienced the post-holiday surge of new tablet and e-reader users seeking help using these devices and looking to check out e-books much as they have checked out billions of other library items in the past year. Unfortunately, despite our best efforts, these new tablet and e-reader owners will not be able to find the same depth of collections on their new devices as they’ve enjoyed in the stacks. Many of the largest publishers limit or do not allow library lending of e-books, an issue top of mind for the new Digital Content and Libraries Working Group.

In addition to the content divide that currently exists for those seeking e-books through their libraries, the Pew report also surfaces a new “device divide.” While 36 percent of people from families with annual incomes greater than $75,000 have a mobile reading device, only 8 percent of those with incomes below $30,000 report this is the case. In our effort to create and support a nation of readers and lifelong learners, these divides pose significant challenges to our values and ability to meet community needs. They demand our continued vigilance and advocacy, as well as our creativity in developing new sustainable models for connecting our communities.

Pew plans to dig deeper into library experiences with e-books in the coming year. There will be an online survey of library staff asking about their experiences with e-books, e-book readers, and publishers of e-books, as well as a survey of library patrons asking about their experiences of accessing/trying to access e-books at their libraries.  Together, this phase of the research project will explore reader expectations for access to digital content and devices and the challenges and opportunities they bring to public libraries. In subsequent years, the project will investigate community priorities for library services and will describe use patterns and outcomes for library patrons and non-users.

Larra Clark, Director, Program on Networks
ALA Office for Information Technology Policy

ALA recognizes four library programs as top cutting-edge services in third annual contest

Cutting EdgeThe American Library Association (ALA) Office for Information Technology Policy (OITP) and the Library Information Technology Association (LITA) have selected programs at Contra Costa County Library in Pleasant Hill, Calif., New Canaan High School Library in New Canaan, Conn., New York Public Library in New York, and Scottsdale Public Library in Scottsdale, Ariz., as the winners of the association’s third annual contest to honor cutting-edge technologies in library services.

In November 2011, a joint OITP and LITA subcommittee serving under the OITP Program on America’s Libraries for the 21st Century (AL21C) issued its call for nominations for best library practices using cutting-edge technology to showcase libraries that are serving their communities with novel and innovative methods. Last year, four libraries were cited for their outstanding work.

“This year’s winners represent thoughtful and creative engagement with technology trends including QR codes, open-source software, social media, GIS, and mobile applications,” said Christine Lind Hage, Director, Rochester Hills Public Library, who chaired the selection subcommittee.

“The selection committee received nearly double the number of submissions than in previous years, so competition was very strong from around the country and all types of libraries. We are excited to recognize ‘the best of the best,’ and increase awareness of these innovative initiatives.”

About the Winners:

  • Snap & Go, Contra Costa County Library, California
    Using QR (Quick Response) codes, Snap & Go serves as an innovative delivery mechanism for traditional library services. From local transit ads to posters to newspaper ads, Contra Costa County is delivering instant access to library materials and services to cardholders with mobile phones. By scanning the code with a reader on their phones, users are directed to downloadable e-books and audiobooks, virtual museum passes, interactive reference service, account and catalog search, and readers’ advisory tools. QR codes placed on popular titles take readers to “read-alike” lists created by library staff. Usage of the library’s mobile site has increased 16 percent since Contra Costa implemented Snap & Go. http://guides.ccclib.org/qr
  • Participatory Platforms for Learning, New Canaan High School Library, Connecticut
    New Canaan’s Participatory Platforms for Learning program strives to cultivate curiosity throughout the learning community and encourage experimentation with new tools for content creation, publication and participation. The program includes deploying the full complement of Google applications; advocating a culture of intellectual freedom; using Twitter for current events research; and using Facebook groups for students to record their research process and provide feedback to others in the group. The program enmeshes learning and the “real world” to teach students digital citizenship by encouraging them to become responsible information consumers, creators and contributors in the public domain. Their online portal is at: http://nchslibraryannex.blogspot.com/
  • Map Warper Toolkit, New York Public Library, New York
    The Map Warper toolkit allows staff and the public to virtually stretch (or geo-rectify) historical maps onto a digital model of the world à la Google Maps or OpenStreetMap, transforming old atlases into interactive spatial environments. Participants also can go deeper, tracing and transcribing specific map features into a growing public database. The project adds to the historical and scholarly record while engaging library patrons in building digital resources. The service is managed by the NYPL Labs group, developed in collaboration with EntropyFree, an open source geospatial software firm. The tools are in the process of being published to an open code repository for other libraries, scholars and cultural heritage workers to use and build upon. http://maps.nypl.org
  • Gimme Engine, Scottsdale Public Library, Arizona
    The Gimme Engine mobile website helps customers find a great book to read based on a library staffer’s recommendation and review. Gimme combines library catalog MARC data, content enrichment service images and descriptions, and library staff book reviews on Goodreads.com to create a unique experience. Gimme, which was developed with monies received from an LSTA grant, was created to meet a need stated by both library and non-library users; they wanted book recommendations powered by library staff. The Gimme engine is a creative solution to meet these customer needs. You can use Gimme for yourself by visiting: http://gimme.scottsdalelibrary.org

AL21C Associate Director Larra Clark said ALA OITP will host a program about these four services during the ALA Annual Conference in Anaheim (June 21-26) and will make detailed descriptions of each available online in order to share successful models for delivering quality library service in new ways. Additional information is available at www.ala.org/cuttingedge.

About LITA
Established in 1966, LITA is the leading organization reaching out across types of libraries to provide education and services for a broad membership of over 3,000 systems librarians, library administrators, library schools, vendors and many others interested in leading edge technology and applications for librarians and information providers. For more information, visit www.lita.org, or contact the LITA office by phone, 800-545-2433, ext. 4268; or e-mail: lita@ala.org

About ALA OITP
The Office for Information Technology Policy advances ALA’s public policy activities by helping secure information technology policies that support and encourage efforts of libraries to ensure access to electronic information resources as a means of upholding the public’s right to a free and open information society. It works to ensure a library voice in information policy debates and to promote full and equitable intellectual participation by the public. For more information, visit www.ala.org/oitp.

ALA applauds Internet blackout in opposition to PIPA, SOPA

The American Library Association (ALA) applauds the numerous websites that have taken to the Internet to protest two Congressional bills – PIPA and SOPA – in a very public way. By either going dark or brandishing their website with a black box, sites such as Wikipedia, Reddit, Craigslist, Google, Tumblr and many others, are demonstrating in a very real way the potential impact of these bills.

The day-long blocking of websites highlights the outright denial of access to information these bills would likely impose.  Ironically, for two bills that are supposed to combat “foreign” counterfeiting or copyright infringing, today’s demonstration highlights how they would likely hit home right here in the U.S.

The ALA is on the record having taken a strong stance in opposition to these bills and we also constructed the PIPA, SOPA and OPEN Act Quick Reference Guide (pdf).  In addition, the ALA deplores any legislation that would incentivize and likely increase surveillance of online activity promoted by these bills.  These bills, if passed, would likely blanket Internet activity with an immediate chilling effect – on first amendment free speech rights, intellectual freedom and privacy rights, among others.

Corey Williams
Associate Director
Office of Government Relations

Libraries: Please Share Digital Learning Day Activities

The American Library Association (ALA) Digital Literacy Taskforce is calling on all libraries to put a social media megaphone to their activities planned for Digital Learning Day, February 1. As part of the taskforce’s efforts to raise awareness of libraries’ work in this arena and to capture stories and examples of this work, the taskforce asks library staff to tweet (using hashtag #DLDay), blog and even photograph (Flickr) and videotape (YouTube) digital literacy activities and testimonials throughout the day.

Digital Learning Day, which American Association of School Librarians (AASL) and the Young Adult Library Services Association (YALSA) are supporting as core partners, is a culminating event in a year-round national awareness campaign to improve teaching and learning for all children.

“Digital Learning Day is more than just a day” said Bob Wise, president of the Alliance for Excellent Education, co-chair of Digital Learning Now and former governor of West Virginia. “It is about building a digital learning movement that truly provides a quality education for every child.”

Libraries also can share examples of how they are engaging learners on the showcase page of the Digital Learning Day website.

“Libraries are essential partners in digital learning and digital literacy,” said taskforce Chair Michael Borges. “Digital Learning Day is a great opportunity to gather examples to illustrate our work so that we may more effectively advocate and highlight current practices to stakeholders.”