Category Archives: Digital Divide

ALA Task Force releases recommendations to advance digital literacy

Today, the American Library Association’s (ALA) Digital Literacy Task Force (which is led by the Office for Information Technology Policy) releases its recommendations (pdf) to advance and sustain library engagement in digital literacy initiatives nationwide. These recommendations build on the January 2013 Task Force report Digital Literacy, Libraries, and Public Policy and constitute a call to action on the part of the ALA, library education programs, front-line librarians, various funding bodies, and the diverse stakeholders who use and support library services.

Libraries of all types – school, academic, and public – play a vital role in ensuring all people have the skills and abilities to succeed in the Digital Age. These conclusions and recommendations culminate the Task Force’s work over 18 months and include comments from several public programs held at ALA conferences, as well as two online virtual public programs and task force meetings that included observers from different stakeholder groups.

One over-arching recommendation is that ALA should continue to have a member body that focuses on digital literacy and libraries. This group should consist of members with broad ALA representation. It would provide library leadership in digital literacy initiatives across and beyond the library community and track progress against these recommendations.

“Having a member group would provide a central place for ALA units to collaborate on digital literacy projects,” said Task Force Chair, Rosanne Cordell. “A permanent group could facilitate the sharing of resources and develop advocacy that speaks with a single library voice.”

Other recommendations made focus on:

  • increasing investment in digital literacy;
  • developing and sustaining robust partnerships and collaborations;
  • strengthening and expanding research and assessment; and
  • increasing access to digital literacy programming;

Though the Task Force officially ended its work at the 2013 Midwinter Conference, digital literacy remains an important focus for librarians in all types of libraries and remains a hot topic issue on the national level among government agencies and many policy groups. ALA will continue to stay abreast of issues and work on keeping the library voice part of the conversations.

In fact, OITP and the Public Library Association invite you to join the launch of DigitalLearn.org at the ALA Annual Conference. Funded by the Institute of Museum and Library Services (IMLS), DigitalLearn.org is an online hub for digital literacy that supports several of the Task Force’s recommendations. It includes a collection of self-directed trainings for end-users to increase their skills and a community of practice for digital literacy trainers to share tools, best practices, and more. Panelists will discuss how they are planning to leverage this tool in their organization and share ways librarians can get more involved in the project. The program will take place Sunday, June 30, from 10:30 to 11:30 a.m. at the McCormick Convention Center Room N139.

About Marijke Visser

As Assistant Director of OITP, Marijke’s responsibilities include primary management of OITP’s E-rate activities, working in collaboration with Larra Clark and Alan Inouye. In addition, Marijke’s policy portfolio includes projects focused at the intersection of children and youth and information technology policy as well as broadband adoption issues including digital literacy and challenges for diverse populations. As Assistant Director, Marijke also has responsibility for OITP communications and other office-wide activities.

Honoring Library Champions

Champions of Change Event

Yesterday, I had the pleasure of attending the White House’s “Champions of Change” ceremony, an event where twelve libraries and museums were honored for making lasting differences in their neighborhoods and communities. The event awarded institutions that were providing innovative learning experiences for families and offering services for hard-to-reach populations.

It was truly an honor to hear from so many passionate library leaders who are creating environments where children can become lifelong readers and where new immigrants can feel at home.

Champions include:

Jennifer Manley
Queens, New York

Vice President, Government & Community Affairs, Queens Borough Public Library — Jennifer Manley is part of the leadership team for one of the busiest libraries in the nation, circulating over 13 million items from a 7.5 million collection annually and welcoming over 13 million visitors a year to its 62 library locations. Immigrants make up more than 50 percent of the borough’s population and the library has become a leader in providing services to new immigrants. Thousands of immigrant adults and their families come to the library to learn English, learn about citizenship and become full participants in democratic society. Manley believes in the power of information and education to improve lives, one at a time, neighborhood by neighborhood.

Harriet Henderson Coalter
Richmond, VA

Director of Richmond Public Library – Harriet Coalter is a driving force pursuing innovative library efforts to serve children and parents and work toward school readiness. In Richmond, the public library system serves as the lead agency for Richmond’s Campaign for Grade-Level Reading initiative. This effort has engaged 30 community organizations to improve the educational outcomes for children ages 0-8. Coalter also co-chaired the national Public Library Association’s Every Child Ready to Read project, which has become the foundation for public library outreach to parents and caregivers of preschool children, as public libraries engage the child’s “first teacher” in preparing children for learning.

Homa Naficy
Hartford, Connecticut

Chief Adult Learning Officer, Hartford Public Library– Born in Paris, a native of Iran and now an American citizen, Homa Naficy joined the Hartford Public Library in 2000 to design and direct The American Place (TAP), program for Hartford’s immigrants and refugees. TAP has become a magnet for new arrivals seeking immigration information, resources for learning English, and preparing for United States citizenship. In 2010, the program was awarded two major grants, a citizenship education grant from the United States Citizenship and Immigration Services (the only library in the nation to receive such funding), and a National Leadership grant from the Institute of Museum and Library Services designed to promote immigrant civic engagement.

Sandy Tharp-Thee
Perkins, Oklahoma

Library Director, Iowa Tribe of Oklahoma — Sandy Tharp-Thee is an enrolled member of the Cherokee Nation. She and Iowa Tribe of Oklahoma chairperson, Janice Rowe-Kurak, were honored with a 2012 Library Institutional Excellence Award from the Association of Tribal Archives, Libraries, and Museums. It recognizes an indigenous library that profoundly demonstrates outstanding service to its community. In three short years, the library evolved from an organization with no budget and no viable programs to a well-funded organization that is considered an “essential service.” The library now is widely-recognized for its work in advancing print and digital literacy among young and old, providing resources in employment and health, as well as activities to help preserve the Iowa people’s culture and history, and much more.

Matthew Winner
Columbia, Maryland

Teacher Librarian, Longfellow Elementary School, Howard County Public Schools, Maryland –Matthew Winner believes that school libraries play a vital role in creating lifelong learners and that gaming and game-based learning are highly effective tools in engaging and supporting the academic success of our students. Winner is the co-author of Teaching Math with the Wii, which will be published in October 2013 by the International Society for Technology in Education (ISTE). He is the author of the Busy Librarian blog and was recently named a 2013 Library Journal Mover & Shaker in the category of Tech Leaders.

Sue Considine
Fayetteville, New York

Executive Director, Fayetteville Free Library – The Fayetteville Free Library serves as a model for other libraries because of Sue Considine’s leadership and ability to relentlessly innovate. She has recruited and developed a team of dynamic professionals, support staff, and community members who offer cutting-edge library services in a state-of-the-art environment to an engaged community. Considine is a pioneer in the field of new librarianship and has worked to redefine the role of a librarian by creating opportunities for staff to lead at all levels. She believes in the idea of integrating emerging technologies – even if disruptive—into library services and recently launched the library’s digital media Creation Lab and Fab Lab.

Jamie Hollier
Denver, Colorado

Owner/Consultant, Anneal — Jamie Hollier is a project manager, entrepreneur, and consultant who is passionate about technology and using it to create stronger communities. Hollier is the owner of Anneal, a consulting firm, and is a partner at Commerce Kitchen, a web development, design, and marketing company. She serves as the project manager for DigitalLearn.org, an online hub for those who teach and support digital learners. Before that she worked as the project manager for Colorado’s Public Computer Centers, which brought computers and training to 88 locations throughout Colorado and has already seen more than three million users. Hollier is a board member for the Digital Public Library of America and consults for Open Government and Startup communities in Colorado.

Gloria Tibbs
Kansas City, Missouri

Teaching and Learning Services Librarian/Diversity Liaison, University of Missouri – Kansas City Libraries — For nearly a quarter of a century, Gloria Tibbs has worked as a librarian. She has been with the Kansas City Libraries since 2001 and also serves as the Library’s Diversity Liaison, a role that enables her to diligently promote the principles of diversity, inclusiveness, and respect throughout the libraries, the campus, the greater Kansas City community, and the profession. In collaboration with colleagues, Tibbs develops programming opportunities to enhance cultural understanding, celebrate diversity, and engage UMKC students, faculty, and external community members in non-traditional means of intellectual discovery.

About Emily Sheketoff

Emily Sheketoff is the Executive Director of the American Library Association's Washington Office.

Are You Ready for DigitalLearn?

In just a few weeks, DigitalLearn.org—a new online hub for digital literacy support and training—will launch at the 2013 Annual American Library Association Conference (the launch will take place on Sunday, June 30, 2013, in the Convention Center Room N139, from 10:30–11:30a.m.).

Have you preregistered for the online resource? According to the site, nearly 200 people have pre-registered for the DigitalLearn.org community. When it launches in June, the community will be a central point of sharing best practices in digital literacy, asking questions of colleagues from across the country, discovering new ideas, and more.

With the launch of DigitalLearn.org fast approaching, our project team is eager to ensure that the site is a hub of valuable digital literacy resources, collaboration, and community. To do this, we need your help! Your knowledge, tools, and ideas have the power to inform not only learners, but also other practitioners. Help us make DigitalLearn.org the best resource it can be for you and your colleagues.

How can you help?

Share and collaborate. Pre-register for the community, so you’ll be ready to go when we launch!

Create classes. Work with us to create more of the self-directed classes that make up the core of learning on DigitalLearn.org. Almost 300 people have completed one of the sample classes we already have on the site. In order to grow the site and reach more learners, we need to develop new classes and update the ones we have, Share your knowledge and expertise by writing scripts for classes, providing narration, and translating our tutorials. Please email Jamie Hollier, project manager, if you can help with this portion.

Spread the word.

The more people we have engaged and involved with the site, the more content and assistance we will be able to provide to one another. Become an advocate for the site! Present at conferences, write blogs, tweet, or find your own unique way to let people know about DigitalLearn.org. We have information on the about page of the site that you are welcome to use for talking about the site, including a sample powerpoint presentation that you can download and use.

When it comes to the work of libraries, nonprofits, and community organizations, we are our most impactful when we work together. If you are currently providing digital literacy support and training in your organization or are looking to add that element to your service offerings, please get involved with DigitalLearn.org.

About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.

Libraries put BTOP funds to work, strengthening communities nationwide

BTOP and US Public Libraries
Earlier this year, Assistant Secretary of Commerce Lawrence E. Strickling stated that the National Telecommunications and Information Administration (NTIA) had awarded more than $50 million in Broadband Technology Opportunities Program (BTOP) funding to develop or expand public computer centers in libraries. Yesterday the ALA released a report (scribd or PDF) sharing library and community impacts from these investments, as well as other BTOP funding for sustainable broadband adoption and comprehensive community infrastructure. Just hours later, Strickling gave the keynote address at the School, Health and Libraries Broadband (SHLB) conference, lauding libraries’ accomplishments and announcing the release of the NTIA Broadband Adoption Toolkit. Both reports put libraries in the spotlight.

The ALA’s “U.S. Public Libraries and Broadband Technology Opportunities Program” is the first to highlight state and local library BTOP projects nationwide and the improvements they have made to public access technology resources, digital literacy, and workforce development. Library projects in 29 states and the District of Columbia are featured in the report.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report include:

  • Nearly all statewide library projects include digital literacy training. More than 367,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • Nearly 600 people who participated in New York State Library’s “Broadband Express @ your library” programs and used online job resources went on to secure employment.
  • The Nebraska Library Commission has more than doubled its grant goal, which was to upgrade broandband speeds for 45 libraries in this mostly rural state. Of the 101 libraries upgraded so far, the average speed moved from 2.9 Mbps to 21.4 Mbps.
  • Alaska, Delaware, Maine, Oklahoma and Rhode Island have established new videoconferencing capabilities in several, if not all, libraries in their states. The Maine State Library is deploying its statewide network to provide legal information clinics through the Volunteer Lawyers Project. The clinics are offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.

There is a lot to celebrate—and to learn from in these BTOP projects. We estimate that about 20 percent of U.S. public libraries have benefited from BTOP funding, so sharing lessons and resources from this program to multiply the impact is critical. Thankfully, NTIA’s new toolkit helps us do just that.

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

The Broadband Adoption Toolkit leverages the experience of about 100 communities served by BTOP to benefit the entire nation, giving practical ideas and tools for overcoming barriers to getting more people online access.

“We developed the toolkit in order to share the expert knowledge and experience of the broadband adoption and computer training projects with a broader base of anchor institutions, government agencies, non-profits and others engaged in this effort,” Strickling said in his speech to SHLB. “Our projects reached only a small percentage of the nation’s households, but we want the lessons learned to be available to everyone. And we hope that as the grant program winds down, this toolkit will serve as a legacy and foundation for others to build on as they continue this vital digital inclusion effort.”

The toolkit gives guidance to communities and organizations across the country on how to structure the most effective broadband training programs, set up the most productive computing centers and teach people to use technology to improve their lives. The 68-page publication includes chapters on program planning, outreach, training and curriculum with many practical ideas and tools for bringing new groups online. NTIA utilized the contributions of nearly 40 programs in the toolkit.

ALA and libraries also are well-represented at the SHLB conference, with OITP Assistant Director Marijke Visser and OITP Fellow Bob Bocher leading a session on policy implications of the E-rate funding shortage; Denise Hendlmyer from the Texas State Library and Archives Commission speaking on a broadband adoption plenary panel; Jamie Hollier with PLA’s DigitalLearn.org; Corinne Hill, executive director for the Chattanooga Public Library, on the What do Do with a Gig panel…and that’s just for day one of the conference.

We will share more news from the conference via the @OITP twitter account, using the #shlb2013 tag. And there is another blog post to follow. Until then, please check out ALA and NTIA’s new reports and pass the word on.

About Larra Clark

As Director of OITP's Program on Networks, and Associate Director of OITP's Program on America’s Libraries for the 21st Century, Larra’s responsibilities include overall management of OITP’s telecommunications portfolio and day-to-day management of our projects in partnership with the Bill & Melinda Gates Foundation. Previously, she served as the project manager in the ALA Office for Research & Statistics for three years.

American Library Association highlights library and community impacts from Broadband Technology Opportunities Program in new report

May 2, 2013
(WASHINGTON, D.C.)

Today, the American Library Association (ALA) Office for Information Technology Policy released “U.S. Public Libraries and Broadband Technology Opportunities Program,” a new report that details U.S. library engagement with the federal program.

The report is the first to highlight state and local library BTOP projects nationwide and the improvements they have made to public access technology resources, digital literacy, and workforce development. Library projects in 29 states and the District of Columbia are featured in the report. ALA estimates about 20 percent of U.S. public libraries have benefited from BTOP funding.

Through the American Recovery and Reinvestment Act of 2009, the National Telecommunications and Information Administration (NTIA) awarded just over $4 billion to 233 BTOP projects. The NTIA established BTOP to increase broadband access and adoption nationwide, and U.S. state and public libraries have been critical partners in this effort.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report:

  • Nearly all statewide library projects included digital literacy training. More than 367,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • Nearly 600 people who participated in New York State Library’s “Broadband Express @ your library” programs and used online job resources went on to secure employment. The Nebraska Library Commission has more than double its grant goal (45 libraries) for upgrading broadband speeds in this mostly rural state. Of the 101 libraries upgraded so far, the average speed moved from 2.9 Mbps to 21.4 Mbps.
  • Alaska, Delaware, Maine, Oklahoma and Rhode Island have established new videoconferencing capabilities in several, if not all, libraries in their states. The Maine State Library is deploying its statewide network to provide legal information clinics through the Volunteer Lawyers Project. The clinics are offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.

Recent research from the Pew Internet Project finds that the availability of free computers and Internet access (including Wi-Fi) now rivals book lending as a vital library service. In a national survey of Americans ages 16 and older, 77 percent say free access to computers and the Internet is a “very important service” of libraries, while 80 percent say the same for borrowing books. As 62 percent of libraries report being the only source of free public access to computers and the Internet in their communities, the critical role libraries play in their communities is amplified.

“With more than 16,400 locations providing public access to computers and the Internet, libraries combine technology infrastructure, trained staff and relevant digital content to support digital opportunity,” said Larra Clark, director of the ALA’s Program on Networks. “BTOP’s strategic investments and partnerships must continue to be leveraged and broadened to truly transform our libraries and communities.”

About the American Library Association

The American Library Association is the oldest and largest library association in the world, with approximately 58,000 members in academic, public, school, government, and special libraries. The mission of the American Library Association is to provide leadership for the development, promotion and improvement of library and information services and the profession of librarianship in order to enhance learning and ensure access to information for all.

About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.