Category Archives: Digital Literacy

Some thoughts on knowledge production, makerspaces, and libraries

SEAD logoLast week, I had the privilege of participating in the conference “Networking Sciences, Engineering, Arts and Design to Confront the Hard Problems of Our Time,” held at the Smithsonian Institution, and co-sponsored by the National Science Foundation, National Endowment for the Arts, and the Network for Sciences, Engineering, Arts and Design (SEAD). SEAD’s mission is to “operate in entrepreneurial, sustainable ways to identify and promote broader impacts for communities and individuals in new areas of practice, research and critical discourse, achieving creative excellence and intellectual merit.”

The extended luncheon session featured federal agency representatives of great diversity—including the U.S. Patent and Trademark Office, Department of Energy, National Endowment for the Humanities, Department of Education, and the White House Office of Science and Technology Policy. One of the participants noted her surprise (and appreciation) at the use of the word “imagination” from each agency in the respective characterizations of projects and programs.

I first became involved in this general topic over a decade ago when I worked as a study director at the National Research Council. I was the lead staffer on a multi-year study that culminated with the report Beyond Productivity: Information Technology, Innovation, and Creativity, published in 2003 with my co-editors, the late William J. Mitchell and Marjory Blumenthal, and inspired and funded by Joan Shigekawa, then an associate director at the Rockefeller Foundation.

Beyond Productivity focuses on the opportunities enabled by the rise of the Internet and related technologies that promote the creation of innovative art and design. In collaboration with scientists and engineers, the work centers on both new forms of creative practices and outputs, as well as novel ways to engage the public in these new forms. One of the major topics in the study is exploration of venues for the new “Information Technology and Creative Practices.” Museums, art galleries, corporate R&D labs, and universities are among the likely venues, as well as cyberspace itself. In 2003, libraries were not identified as likely venues. It is interesting how some things come full circle, as now in 2013, libraries clearly are a venue for new information technology and creative practices, as libraries are rapidly evolving, incorporating larger roles in the production of information such as makerspaces, and shaping how libraries themselves fit in the evolving information ecosystem.

The American Library Association’s Office for Information Technology Policy (OITP), among others, emphasizes the increasing role of content production in libraries. In addition to makerspaces, libraries include video production studios, digitization facilities, book publication services, and other activities in support of an evolving vision for libraries. For example, consider the Library as Incubator Project, whose mission is to “promote and facilitate creative collaboration between libraries and artists of all types, and to advocate for libraries as incubators of the arts.” Of course, other libraries are pursuing various initiatives such as those at Chattanooga Public Library, which recently hosted Makerday: 3D Throwdown, and the Chicago Public Library is well-known for Youmedia, its innovative teen learning space.

I’m not sure yet how to systematically connect these efforts to paradigms at major research universities and art and design organizations with the library community, but there is potential for fruitful collaboration there. The possibilities vary with library types—school, public, academic, or other—and could provide benefit to library users as well as enable the development of new forms of art and design that incorporate participation from a diverse, potentially large, group of community members.

Contemplating such things is central to OITP’s mission: working to connect the dots to benefit libraries and the communities that libraries serve.

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.

Libraries put BTOP funds to work, strengthening communities nationwide

BTOP and US Public Libraries
Earlier this year, Assistant Secretary of Commerce Lawrence E. Strickling stated that the National Telecommunications and Information Administration (NTIA) had awarded more than $50 million in Broadband Technology Opportunities Program (BTOP) funding to develop or expand public computer centers in libraries. Yesterday the ALA released a report (scribd or PDF) sharing library and community impacts from these investments, as well as other BTOP funding for sustainable broadband adoption and comprehensive community infrastructure. Just hours later, Strickling gave the keynote address at the School, Health and Libraries Broadband (SHLB) conference, lauding libraries’ accomplishments and announcing the release of the NTIA Broadband Adoption Toolkit. Both reports put libraries in the spotlight.

The ALA’s “U.S. Public Libraries and Broadband Technology Opportunities Program” is the first to highlight state and local library BTOP projects nationwide and the improvements they have made to public access technology resources, digital literacy, and workforce development. Library projects in 29 states and the District of Columbia are featured in the report.

“Libraries have served as first responders in these tough economic times,” said ALA President Maureen Sullivan. “Millions of Americans have turned to us to gain new technology skills and access to specialized resources. BTOP has helped to enable expanded services and to develop the improved infrastructure to meet these community needs.”

Highlights from the report include:

  • Nearly all statewide library projects include digital literacy training. More than 367,000 Coloradans increased their digital literacy skills through that state’s BTOP project. Ninety-five percent of those who took formal classes in Colorado stated they learned a valuable skill and would recommend the classes to others.
  • Nearly 600 people who participated in New York State Library’s “Broadband Express @ your library” programs and used online job resources went on to secure employment.
  • The Nebraska Library Commission has more than doubled its grant goal, which was to upgrade broandband speeds for 45 libraries in this mostly rural state. Of the 101 libraries upgraded so far, the average speed moved from 2.9 Mbps to 21.4 Mbps.
  • Alaska, Delaware, Maine, Oklahoma and Rhode Island have established new videoconferencing capabilities in several, if not all, libraries in their states. The Maine State Library is deploying its statewide network to provide legal information clinics through the Volunteer Lawyers Project. The clinics are offered in real time, allowing patrons at multiple locations, and especially in rural locations, to attend and ask questions directly of the presenting attorney.

There is a lot to celebrate—and to learn from in these BTOP projects. We estimate that about 20 percent of U.S. public libraries have benefited from BTOP funding, so sharing lessons and resources from this program to multiply the impact is critical. Thankfully, NTIA’s new toolkit helps us do just that.

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

New BTOP-funded computers in use at the Claud H. GilmerMemorial Library in Rocksprings, Texas

The Broadband Adoption Toolkit leverages the experience of about 100 communities served by BTOP to benefit the entire nation, giving practical ideas and tools for overcoming barriers to getting more people online access.

“We developed the toolkit in order to share the expert knowledge and experience of the broadband adoption and computer training projects with a broader base of anchor institutions, government agencies, non-profits and others engaged in this effort,” Strickling said in his speech to SHLB. “Our projects reached only a small percentage of the nation’s households, but we want the lessons learned to be available to everyone. And we hope that as the grant program winds down, this toolkit will serve as a legacy and foundation for others to build on as they continue this vital digital inclusion effort.”

The toolkit gives guidance to communities and organizations across the country on how to structure the most effective broadband training programs, set up the most productive computing centers and teach people to use technology to improve their lives. The 68-page publication includes chapters on program planning, outreach, training and curriculum with many practical ideas and tools for bringing new groups online. NTIA utilized the contributions of nearly 40 programs in the toolkit.

ALA and libraries also are well-represented at the SHLB conference, with OITP Assistant Director Marijke Visser and OITP Fellow Bob Bocher leading a session on policy implications of the E-rate funding shortage; Denise Hendlmyer from the Texas State Library and Archives Commission speaking on a broadband adoption plenary panel; Jamie Hollier with PLA’s DigitalLearn.org; Corinne Hill, executive director for the Chattanooga Public Library, on the What do Do with a Gig panel…and that’s just for day one of the conference.

We will share more news from the conference via the @OITP twitter account, using the #shlb2013 tag. And there is another blog post to follow. Until then, please check out ALA and NTIA’s new reports and pass the word on.

About Larra Clark

As Director of OITP's Program on Networks, and Associate Director of OITP's Program on America’s Libraries for the 21st Century, Larra’s responsibilities include overall management of OITP’s telecommunications portfolio and day-to-day management of our projects in partnership with the Bill & Melinda Gates Foundation. Previously, she served as the project manager in the ALA Office for Research & Statistics for three years.

Tech Policy Expert to Talk Libraries at ALA Conference

Susan CrawfordTelecommunications policy expert Susan Crawford will share insights about national technology policy and implications for the library community this summer at the 2013 Annual American Library Association Conference.

Crawford will address conference attendees during the Washington Update session on Saturday, June 29, 2013, from 8:30–10:00a.m. in the McCormick Place convention center.
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About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.

Maureen Sullivan: President Obama’s Budget Gives Libraries $2 Million Boost

ALA President Maureen Sullivan

ALA President Maureen Sullivan

Today, President Barack Obama released the budget for the 2014 fiscal year, allocating $177 million for assistance to libraries through the Library Services and Technology Act (LSTA).

In response to President Obama’s 2014 budget request, American Library Association (ALA) President Maureen Sullivan released the following statement today:

“We congratulate President Obama for supporting our nation’s libraries and the work they do for their communities. The White House Office of Management and Budget has increased the amount of funding for libraries and recognizes the ways that libraries contribute to the economic recovery in their local communities.

While we are very pleased by the $2 million increase in funding for the Library Services and Technology Act, we know that libraries need more federal funding support to continue to be the thriving resource centers and technology hubs that millions rely on for assistance. Funding included in the budget is well below the amount of federal assistance that libraries received during the 2012 fiscal year. We hope the Obama Administration will provide libraries with even more support in the future.”

Read more from Sullivan on the budget

About Jazzy Wright

Jazzy Wright is the Press Officer of the American Library Association's Washington Office. Email her at jwright@alawash.org.

Putting Libraries on the National Stage

everyoneonEvery day public library staff witness firsthand the importance of digital literacy skills in applying for work, furthering education, seeking government assistance and a host of essential life functions. Starting today, a new national campaign will help others understand how vital these skills are so that everyone can access the power of the Internet.

Public libraries, Connect2Compete, their national partners, and the Ad Council have joined together and are launching EveryoneOn. The EveryoneOn campaign mission is to empower people by giving them the tools and confidence they need to improve their lives through the Internet. Libraries and other community-based organizations are critical to the success of this national campaign in our communities across the country.

Using public libraries as critical partners, the campaign will encourage people who do not regularly use the Internet to find free training opportunities already provided by libraries (and other community-based organizations). Libraries can add information about their digital literacy programs to the zip code locator tool to help people find help more easily. People looking for free digital literacy training also can call 855-EVRY1ON (387-9166) or text CONNECT to 30364 (English) or CONECTA to 30364 (in Spanish) to find nearby training. The campaign will teach the public about the importance of technology in developing digital skills via advertisements, public service announcements and social media activities over the next three years.

“We are excited that libraries are a part of this timely national campaign,” said Marijke Visser, assistant director of the American Library Association’s Office for Information Technology Policy. “Libraries are in a unique position to address digital literacy because they provide public access computers staffed with knowledgeable librarians who can help patrons learn digital skills.”

3.21 is just the beginning. A toolkit for libraries is available from EveryoneOn to make it easier to get involved in the campaign. You also can connect via Facebook and Twitter. And the Public Library Association, with funding from the Institute of Museum and Library Services – another Connect2Compete partner, is launching the Digital Learning Center today. Librarians will find a hub of resources for end users (including self-paced tutorials) and for library staff (including curriculum and best practices).

ALA OITP is proud to be part of this important work.