Author Archives: Alan Inouye

A Weekend in Texas: Public Computer Centers and More

ALANDigitalInclusionTexasApril2013

Last Friday and Saturday, I had the privilege of participating in the Digital Inclusion in Texas Conference and Colloquium held at the University of Texas at Austin. The event was a thought-provoking synthesis of practice, research, and public policy centered around projects funded by the Broadband Technology Opportunities Program (BTOP), public computer centers, broadband deployment, and related topics. The conference was steeped in Texas, but extending to Washington, D.C., and with some international flavor. Texas-based activities were featured, including Technology for All, Texas Connects Coalition, Connected Texas, and Austin Free-Net.

I was a panelist at Friday’s session on “The Future of Public Internet Access,” moderated by Kenneth Flamm (University of Texas at Austin). My fellow panelists, Jay Schwarz (Federal Communications Commission) and Laura Breeden (National Telecommunications and Information Administration), and I each interpreted the future in different ways. I took the long view, thinking of five to ten years ahead, and focusing, naturally, on the library perspective. The future of libraries is inextricably linked to the future of public Internet access—and Internet access must not be divorced from considering what digital content will be available via that access. So, yes, perhaps inevitably I strolled into the e-book licensing morass for a little while (incidentally, several people made a point of mentioning that they were not aware of the problem, but could understand it immediately when thinking through the implications of a licensing regime for books). Here are my slides (.pptx) and background notes (.docx).

Saturday had a bit more of an academic focus, formally designated as “The Gary Chapman Colloquium on Communities and Computing.” The first big panel focused on the impacts of public computer centers and featured four big academics: John Bertot (University of Maryland), Amit Schejter (Pennsylvania State University), Ricardo Gomez (University of Washington), and Sharon Strover (University of Texas, Austin). I had the pleasure of serving as moderator. Not surprisingly, it is impossible to do justice to years of research in a 90-minute session. It would be ridiculous to even attempt to do so in a blog post, so I won’t try. Instead, I urge you to take a look at their materials at the colloquium website, which represent the wide range of topics from national data and conceptual developments to public computer center case studies on Pittsburgh, Pennsylvania and Colombia. In addition, the speakers’ presentations (for all sessions) will be available at this website in the near future.

Finally, I do want to mention the extraordinary presentations by the graduate students of Professors Flamm and Strover. These students engaged in a year-long research project on the use and impacts of public computer centers in several Texas communities. Core to the research effort are interviews conducted by the students. I hope that these results may be made available publicly and turned into policy advocacy materials.

Sadly, I didn’t have time to venture out into Austin, as this was a multi-stop trip and I needed to get back to D.C. so it was a fly-in, go to event, fly-out visit. But I was very glad to have made this trip to Texas to learn more about public computer centers, to make my own little contribution, and to meet some new folks and renew a few acquaintances. Many thanks to Kenneth Flamm and Sharon Strover, their staff, and graduate students for a stimulating and well-organized two days.

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.

Confronting the Future Goes Global

Roger Levien and Javier Celaya

Roger Levien and Javier Celaya at the Sixth Spanish Public Libraries Congress, Burgos, Spain

At the heart of the ALA Program on America’s Libraries for the 21st Century (also known as the “Future of Libraries”), are the policy briefs and perspectives reports produced and disseminated by the Office for Information Technology Policy (OITP). Our most recent policy brief Confronting the Future: Strategic Visions for the 21st Century Public Library, released in 2011, has had broad and continuing impact, both within the United States and internationally.

In October 2012, Dr. Roger Levien, author of Confronting the Future and an ALA OITP Fellow from 2008 to 2011, was the keynote speaker at the Sixth Spanish Public Libraries Congress. In conjunction with this congress, the policy brief was translated into Spanish (pdf) by Spain’s Ministry of Education, Culture and Sports. The Spanish invitation was Dr. Levien’s most recent of his engagements to discuss the policy brief and his continuing work on the future of the public library. Dr. Levien provides the following report on some of his activities related to Confronting the Future.

Impact of Confronting the Future

Roger E. Levien

Confronting the Future: Strategic Visions for the 21st Century Public LibraryI wrote Confronting the Future from the perspective of a strategist whose experience lay with issues of technology-driven change in both the public and private sectors, but who had not had prior engagement with libraries. The policy brief takes an agnostic view, laying out the options before libraries, but does not recommend a specific course for libraries to follow.

After the publication of the brief and the completion of my term as an ALA OITP Fellow, two things happened. First, I began to receive invitations to speak before library groups who are concerned about the uncertain future they confront. Second, I continued to think about the revolutionary changes that libraries are facing and came to the conclusion that there is a general direction that libraries must follow if they are to survive. As a result, the presentation that I have given in response to those invitations has gone beyond the agnosticism of the policy brief. It prescribes a direction for re-inventing the library so that it can offer an extended and rebalanced mix of services to meet its community’s evolving needs, which are being reshaped by the technology revolution, the disintegrating media landscape, and powerful economic and cultural transformations.

My goal has been to challenge libraries and those public and private agencies that fund and guide them to invest in new services that address developing needs while determining which traditional roles can be reduced.

I have presented my prescription in several different venues. I spoke to the New York Library Trustees annual meeting and the Nassau County (N.Y) Library System (both board members and librarians). On both occasions the feedback was positive. I have also participated in two sessions, one invited and one open, to help the Lewes (Del.) Public Library plan its new building to have the flexibility to be able to address both the known current needs and the unknown future needs of the community. I plan to continue to present my views for consideration and refinement by other libraries and organizations concerned with meeting the challenges of the coming decades of the twenty-first century.

Roger Levien in Madrid

Roger Levien in Lewes, DE. Photo: Dennis Forney

In October I gave the keynote address to the Sixth Spanish Public Libraries Congress, which met jointly with Europeana, a Europe-wide Internet service that serves as an access point to more than 23 million digitized cultural artifacts held in over 2200 institutions from 34 countries across Europe. The congress, organized by the Subdirectorate General for Libraries Coordination of the Ministry of Education, Culture and Sports, was held at a newly opened state-of-the-art conference center in Burgos, Spain. The hundreds of attendees came not only from throughout Spain, but also from other European countries and North America. At the conclusion of my address, Javier Celaya, CEO of Dosdoce.com, and I held an on-stage dialog during which we also responded to some of the many questions tweeted by members of the audience. The concluding document of the Congress – Public Libraries, Individual Memory, Global Heritage – reflects the recommendations I made in my address. It asserts that: “Librarians attitude … to reinvent themselves will result in a transformation of libraries, instead of their disappearance.”

Taking part in the Spanish conference (with the aid of simultaneous interpretation) was informative and encouraging. Although there is severe economic stress in Spain and several of the other countries represented at the congress, their public libraries are still innovating and adapting to the digital age. I was especially impressed by the work going on in Greece and in Spain.  In Greece, the nationwide Future Library program, funded by the Niarchos Foundation, is recording the current state of public and municipal libraries and proposing specific actions to upgrade their services and position within the community. Also in Greece is Magic Boxes, a project with an innovative approach to children’s libraries, funded by the Bill & Melinda Gates Foundation. A number of interesting and valuable projects of digitization, extensive use of social media, and development of virtual libraries that are underway in Spain were described at the Congress. There were also presentations about the Mexican and the Finnish digital libraries.

I came away from the congress with a strong appreciation for the innovative activities of libraries throughout Spain and, more generally, Europe; and an even stronger belief that we in America would benefit from a far closer association with European libraries. As a step in that direction, I suggest that the ALA encourage greater participation by libraries and librarians from outside the U.S. in ALA conferences and meetings.

On the basis of these experiences and the reactions of my audiences, both here and abroad, I am ever more confident that through a process of continuous re-invention, public libraries worldwide will be able to confront the future with confidence and thrive in the coming decades of this century.

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.

E-books in Indiana

I had the pleasure of talking about e-books (what else!) at the 2012 Annual Conference of the Indiana Library Federation, recently held in Indianapolis. I’d like to thank my gracious hosts Meg Atwater-Singer (University of Evansville) and Susan Akers (Indiana Library Federation) for the opportunity. The timing was rather interesting, as the e-book statement from the ALA Chapters was in development, and I had the opportunity to meet a major force behind the statement, Terry Rheinheimer, the Indiana Chapter Councilor.

My presentation focused on four stakeholders in the publishing ecosystem: publishers, distributors, authors, and libraries. To get the full story, I refer you to my slides (.ppt). But the highest-level message is that there are many complexities and inter-dependencies behind the decisions that we observe, such as the business practice of refusing to sell to libraries or selling to libraries at excessive prices.

The publishing ecosystem itself has changed fundamentally. In the print world, the ecosystem operates largely in a linear fashion. Authors work with their agents and negotiate with publishers. Project selection, manuscript development, editing, and production are managed by publishers. Distributors serve as intermediaries between publishers and bookstores & libraries.Indiana Libraries Federation Conference

By contrast, in the digital world, the model is more akin to a network. True, the linear relationship still is relevant for many works, though increasingly other alternatives are emerging. For example, some authors may work directly with distributors or retailers. Some libraries contemplate publishing, and already some libraries are adapting characteristics of retailing.

Finally, I appreciated the opportunity to participate in other sessions, including several on e-books. I learned about the challenges of e-books in the K-12 schools setting, and some of the innovative practices Indiana school libraries have. One session featured experiments on patron-driven acquisition in several Indiana universities. This business model does not involve a priori e-book purchases. Instead, when a patron requests a title, the library pays a fee (such as 10 percent of the list price) for that one access—a rental charge, and the library pays again for the subsequent two (or so) loans of the same title. The fourth (or so) loan request triggers a purchase of the title. Thus, for the titles that are purchased, the library would pay more than 100 percent of the list price, but the library pays much less than the list price for titles that patrons borrow infrequently, and pays nothing for titles that are not borrowed at all.

Of course, such a model involves advantages and disadvantages, but may well be desirable for some libraries in higher education. Might such a model work for some public libraries?

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.

OITP Appoints Attig as Research Associate

Derek Attig

Derek Attig

Today, the ALA appointed University of Illinois at Urbana-Champaign doctoral student Derek Attig as Research Associate for the organization’s Office for Information Technology Policy (OITP). As part of the OITP Fellows Program, Attig will work on varied aspects of the OITP portfolio.

Attig previously worked for the technology policy unit as a Google Policy Fellow during the summer of 2012. His appointment will extend from September 1, 2012, through August 31, 2013.

Mr. Attig will continue his work with OITP in applying his dissertation research on bookmobiles to help ALA articulate visions and strategies for the future of libraries. There are important parallels from the introduction of bookmobiles and societal change from the 20th century that usefully inform our thinking about the role and operation of libraries in the 21st century. Derek’s OITP work on bookmobiles will culminate in the publication of an OITP Perspectives paper by early 2013.

The OITP Fellows Program serves to draw on nationally recognized researchers, practitioners and policy advocates in library information sciences or allied areas to strengthen the OITP’s involvement in national policy discussions. In 2011, OITP expanded this program by creating Research Associates, who are early-career professionals with demonstrated potential and serious interest in national public policy engagement.

To learn more about the fellowship, go to www.ala.org/offices/oitp/people/oitpfellows.

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.

ALA Copyright Activist Honored at the World Library and Information Congress

Winston Tabb at the 2012 ALA Conference

Winston Tabb at the 2012 ALA Conference

The International Federation of Library Associations and Institutions (IFLA) honored longtime library advocate Winston Tabb at the World Library and Information Congress, which took place last week in Helsinki, Finland. Tabb, who is the dean of Libraries and Museums at Johns Hopkins University, received Honorary Fellowship—the IFLA’s highest honor—for his 20 years of service for bringing light to the roles of libraries in international copyright discussions.

The honorary fellowship honors persons who have achieved prolonged and distinguished service to IFLA. Tabb is well known for his work on the IFLA Committee on Copyright and other Legal Matters and as an IFLA representative to the World Intellectual Property Organization.

The American Library Association recently honored Tabb with the L. Ray Patterson Copyright Award during the 2012 American Library Association Annual Conference in Anaheim in June 2012. The Patterson Award recognizes the contributions of individuals or groups that pursue and support the Constitutional purpose of the U.S. Copyright Law, fair use and the public domain.

We would like to congratulate Winston for his work to bring libraries into the international copyright discussion arena.

Alan S. Inouye
OITP Director

Carrie Russell
Director, Program on Public Access to Information

About Alan Inouye

Alan S. Inouye is the director of the Office for Information Technology Policy (OITP) of the American Library Association (ALA). Based in Washington, D.C., he is also program manager of ALA's Digital Content Initiative. Alan completed his Ph.D. at the University of California at Berkeley.