Library Role in E-Government to be Explored at Annual Conference

At ALA’s 2008 Annual Conference in Anaheim, librarians will have the chance to discuss one of the most important issues facing them today – E-Government- at a session entitled, “Libraries & Government: Issues, Services and Strategies.”

Libraries have long engaged in E-Government services – from locating government information, to tax forms. Increasingly, however, libraries are actually on the front lines of today’s E-Government efforts.

On a regular basis, users come to the library seeking assistance with government programs, websites, forms, and computer and Internet use. During times of disaster and recovery, libraries serve as shelters and as emergency response centers, and users come to the library for assistance with completing emergency benefits forms online as well as general relief services. And, as governments cut back on basic services through the deployment of E-Government services, librarians serve as case workers helping to meet user needs.

This session explores E-Government in libraries from multiple issues and policy perspectives. The goals of the session are to provide an overview of E-Government in libraries, identify best practices in library E-Government service approaches, provide an update regarding E-Government policy initiatives, and identify future directions through the ALA Committee on Legislation E-Government Services Initiative.

“Libraries & Government: Issues, Services and Strategies” will take place on Monday, June 30, from 10:30 am – 12:00 pm in ACC 203 B.

About Jacob Roberts

Jacob Roberts is the communications specialist for the ALA Washington Office.

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